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Privacy Policy for Demandly

Effective date: 21st March 2024

Last modified: 25th October 2024

Introduction

Demandly (HolidAI Inc.) values the privacy and security of our users' information. This Privacy Policy details our commitment to protecting your personal data and informs you about how we collect, use, store, and share your information.

Information Collection

We collect information such as your name, email address, and additional data you provide during interactions with our platform. This includes details relevant to eCommerce operations, such as business metrics and preferences, which are essential for delivering personalized and efficient services.

Use of Information

Your information facilitates service delivery, including optimizing business operations, marketing strategies, and supply chain management. It also supports communication, analytics, and advertising strategies to enhance service relevance and efficiency.

Information Sharing

We engage third-party services for analytics, advertising, and other support functions, sharing information under strict data protection terms. These entities are integral to our service optimization but are bound by our privacy standards.

Cookies and Tracking Technologies

Cookies and similar technologies help us understand user engagement and refine our services, including marketing strategies. These technologies align with user preferences and behaviors, enhancing overall user experience.

When you visit or log in to our website, cookies and similar technologies may be used by our online data partners or vendors to associate these activities with other personal information they or others have about you, including by association with your email or home address. We (or service providers on our behalf) may then send communications and marketing to these email or home addresses. You may opt out of receiving this advertising by visiting https://app.retention.com/optout

Data Security

Our commitment to data security is demonstrated through:

  • Encrypting data during transfer and storage.
  • Implementing access controls to limit data access.
  • Utilizing secure storage solutions to prevent unauthorized access.

International Data Transfers

In compliance with GDPR, we use Standard Contractual Clauses (SCCs) for international data transfers, ensuring that our overseas providers adhere to stringent data protection standards.

User Rights

You have the right to update your personal information, opt-out of marketing communications, and request data deletion. We respect your data autonomy and strive to facilitate these rights promptly.

Legal Requests for Information

We comply with legal standards when responding to requests for user information, ensuring that each request is valid and handled according to the law. Our commitment to transparency and user privacy guides our actions in these circumstances.

Data Impact Assessments

In alignment with GDPR mandates, we conduct thorough data impact assessments to evaluate and mitigate risks associated with data processing activities, reinforcing our commitment to data protection.

Google Workspace APIs

We confirm that data obtained through Google Workspace APIs is not used to develop, improve, or train generalized AI and/or ML models. This data is utilized solely to provide and improve the specific services requested by our users, in compliance with Google's API Services User Data Policy.

Changes to This Policy

We may update this policy to reflect changes in our practices or relevant laws. The effective date at the top signals the latest version. Your continued use of our services after any updates signifies acceptance of these terms.

Contact Us

If you have any questions or concerns about your privacy or this policy, please reach out to us at [email protected].

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